Free Shipping for Swatches and Orders over $50 in the US!
HOW SOON WILL MY ORDER SHIP?
We normally ship orders within 24 to 48 hours of receipt. Our offices are closed on weekends, and any orders placed after 3:00 PM Friday will ship the following week. Orders placed over state and Federal holidays will be shipped following standard U.S. Post Office and UPS holiday shipping guidelines.
WHAT SHIPPING METHODS DO YOU USE?
We ship within the U.S. by trackable USPS First Class and/or Priority Mail and UPS Ground. International packages will ship by either USPS First Class International or USPS Priority Mail International, based on the weight of the entire order and shipping method with the cheapest rate. Customers also have the option to choose expedited shipping if needed.
We do not ship by FedEx.
UPS will not ship to a Post Office Box address. Please remember to provide your full street address when placing orders. And please remember to include your email address so we can contact you if there are any questions or problems with your order.
WHAT ELSE DO I NEED TO KNOW ABOUT SHIPPING?
Depending on the size of your order, goods may arrive in separate packages on separate days and from different locations.
DO YOU SHIP TO MILITARY BASES?
Yes. Please keep in mind that shipments to Military Base addresses usually require 20 to 30 days to arrive, so be sure to factor this in when estimating your delivery time before placing your order.
DO YOU SHIP TO POST OFFICE BOXES?
Yes, but only via USPS as UPS does not deliver to P.O. Box addresses.
DO YOU SHIP TO RURAL ROUTE ADDRESSES?
CAN I SEND ITEMS TO MULTIPLE ADDRESSES WITHIN THE SAME ORDER?
Sometimes customers need to have their orders split and shipped to different cutting facilities or dye houses. We will do this if asked, but we require that you give us notice before you place the order. You can give us a call at 855-SEW-PURE or send an email to firstname.lastname@example.org so we can discuss your options.
CAN I HAVE MY ORDER SHIPPED BY UPS NEXT DAY, 2ND DAY OR 3RD DAY DELIVERY?
Yes – we will be happy to ship your order by UPS Next Day, 2nd Day, or 3rd Day Delivery if you are willing to pay the shipping charges for this service; all you need to do is choose this service at checkout. Shipping by UPS Ground or USPS is FREE for orders over $50 and can take anywhere from 3 to 10 days, although the normal delivery time is usually 3 to 5 days.
At Organic Cotton Plus it is our goal to ensure that every customer is a happy and satisfied customer! Since there are times when customers are unsure of exactly how a fabric looks and feels or suits their design needs, we recommend that you order swatches in advance via our website if you are concerned about matching or suitability.
Please check your order immediately upon receipt! If your order arrives damaged, please contact us immediately and we will replace the damaged goods in a timely manner. If you prefer to be refunded, then after the damaged goods have been returned by you and received by our warehouse a credit will be promptly applied to your account.
If you have any questions about your order when you receive it, please feel free to contact us via email at email@example.com or by phone at 855-SEW-PURE.